Smart Full Body Checkup + HBA1C

Cancellation Policy

Healthcaa holds all the rights to reschedule or cancel a test booking without any prior intimation to the users or patients. The time provided for consultation or performing tests is analytical and actual time for providing such services may get modified depending on the availability of the phlebotomists or field specialists. Users can also reschedule or cancel the bookings as per their convenience. In case of cancellation or non-confirmation of the booking by Healthcaa due to any reason, the user/patient may contact Healthcaa for rescheduling the booking within 15 (fifteen) days of cancellation and if user/customer fails to do so, the appointment with 15 (fifteen) days then such user/customer will not be allowed to get a refund or cancellation of the payment as may be made to Healthcaa. Users will not be entitled to any refund after 15 (fifteen) days from the day they make the payment. However, in case Healthcaa gets a written request for refund within 15 (fifteen) days, the total amount paid (without interest-subject to a deduction of INR 150/- (Indian Rupees One Hundred and Fifty) towards organizational charges) will be credited for any additional purchase of similar or amount greater than that within a maximum of 30 (thirty) days from date of cancellation. The confirmed amount due for refund shall be processed within 15 (fifteen) working days from the date of the cancellation, subject to all terms of use being met effectively. In case of payment made offline, the money will be transferred through Bank a/c IMPS, NEFT or Cheque. Healthcaa shall not be responsible in any way for any hassle or loss caused to the user as a result of such rescheduling or cancellation of the booking. Further Healthcaa reserves the right to reject service at any time without offering any reasons.

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